General

About us
Do your prices include Customs Charges/Duties/Shipping fees?
Is it safe to shop with you?
I forgot my password, what do i do?
What is Shiptu International Shopper?

Payments

What payment options do you have?
Will i be able to pay using EFT?
Do you have cash on delivery?
I can't login into PayFast, do I have to create an account on Payfast?
How do I pay using MasterPass?

 Returns

What is your return policy?
How do I return a product?
If I receive the wrong product, what should I do?
What payment options are available for a return?
How long does the process take?

Shipping and Delivery

Where's my stuff?
How long will my order take?