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Orders are open, but we’re sadly not going to be able to deliver during the lockdown
Orders are open, but we’re sadly not going to be able to deliver during the lockdown

General

About us

Who are we?
Shiptu.co.za is an Online E-Commerce store based in Sandton, South Africa. We offer thousands of products from up to 10 departments. Our promise is to provide our customers with exceptional customer service, a great shopping experience and some of the lowest prices in South Africa. 

Do your prices include Customs Charges/Duties/Shipping fees?
Is it safe to shop with you?
I forgot my password, what do i do?
What is Shiptu International Shopper?

Payments

What payment options do you have?
Will i be able to pay using EFT?
Do you have cash on delivery?
I can't login into PayFast, do I have to create an account on Payfast?
How do I pay using MasterPass?

Shipping and Delivery

Where's my stuff?
How long will my order take?

 Returns

What is your return policy?
How do I return a product?
If I receive the wrong product, what should I do?
What payment options are available for a return?
How long does the process take?